The 14-day right of return applies only to private individuals, legal entities do not have the right to return.
1. Minister of the cabinet , May 20 , 2014 Regulation No. 255 " Regulations on Distance Contract " Clause 22 states that the consumer unable to to use refusal right if
· Goods or of service the price have got dependent on finances the market fluctuations , which seller or of service provider unable to control and which may occur refusal rights within the deadline ;
· Product yes made after consumer instructions or if the item have got unequivocally personalized
· Product quickly is deteriorating or soon _ ended validity due date
· Consumer have got opened packaging for a product whose health and hygiene consideration because of unable to give back back ( for such goods , as electronic tooth brush , epilator, electric beard razor , beard / hair trimmer , electric hair rotating machine , hair straighteners , manicure and pedicure accessories , underwear , socks and tights , perfumes , cosmetics funds in the ears plug-in audio headphones , chest milk pumps , biotoilets , household chemistry products and others similar goods of character ,)
· Product them characteristic because of after deliveries have got irreversibly mixed up With others things
· Consumer have got opened audio recording or video recording , or computer program packaging
· Contract concluded for digital content delivery that is not available delivered permanent data carrier , if digital content delivery have got started With consumer in advance clearly would express consent and confirmation of refusal rights loss
2. Offered goods warranty yes provided according to with the product manufacturer for those determined guarantees service conditions .
3. To each to the buyer have got rights return product 14 calendar day during , if the item does not match what was ordered buyer . To begin with purchased of purchase use by the buyer confirms that it is corresponds to for the ordered and the product anymore unable to to be returned .
4. Refusal rights goods have got valid if the item yes returned in full included in the package the original product packaging and presenting of purchase confirming document .
5.1 Goods package have got must be opened carefully , because with would spoil the original packaging item doesn't work accepted back .
5.2 Consumer rights use purchased the product refusal rights of use at a time :
- Rights check product - consumer have got have a right to use item to _ would find out them properties and the way _ also to check it _
- Consumer responsibility - consumer have got responsible for the value of the item decrease or them use on the contrary ok for faith , if the item refusal rights of use at a time used , exceeding them characteristics and type for clarification and verification necessary borders
- Important ! Use of the product them characteristics and type for clarification and verification doable , to the extent that it would be possible to do in the usual one in the store in person .( For instance inflatable mattress mustn't inflate )
6. actions to refuse and return the product in 14 days
· Fill in refusal questionnaire here – Refusal questionnaire
· Wait to our employee answer in email
· Carry out return according to With our for instructions
